What should I do if the strap cannot be found when connecting the strap?

1) Check if the strap is placed on the charging stand and the charging stand is powered on;

2) Please try again after bringing the strap as close to the phone as possible. If you still cannot connect after the above operations, please try restarting the Bluetooth on your phone, restarting your phone, or placing the strap on the charging stand and then picking it up 5 times within 10 seconds. Restart the device and try again.