Why doesn't the incoming call alert on the watch display the caller name?

Ÿ   Open the Amazfit app and toggle on the "Show Contact Information" option on the "Profile"->"Amazfit T-Rex"->"Incoming call " page. When the mobile phone receives an incoming call, the caller name will be displayed on the watch.

Ÿ   Please check the setting and application management on your phone to make sure Amazfit APP is given permission and allowed to read your contacts.

Ÿ   Please add in every contact number the country prefix.

Ÿ   Please also check if there is "-" or other hyphens in the contacts and phone number.

Ÿ   If you install other management software on your phone, please make sure you allow Amazfit app to read your contacts.