What should I do if I cannot register the Zepp app?

Check whether the user account and password you enter are correct.
1) In the phone's settings, switch the network from Wi-Fi to 3G/4G network.
2) Clear the Bluetooth shared data and app cache data.
3) Restart the phone.
If the above steps do not work, please uninstall the app and reinstall it from the Google Play Store/Apple App Store. If the problem persists, please contact us at https://support.amazfit.com/en/ .

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