What should I do if I cannot scan the QR code/barcode of the watch in the store?

1) Please point the store scanner at the QR code/barcode of the watch;
2) Please open Zepp's membership card to scan;
3) If you are unable to scan at points 1) and 2), it may be that some stores are still using old scanning equipment, making it difficult to read the QR code/barcode displayed on the phone or watch. You can ask the cashier to manually enter the card number to ensure you never miss out on reward points or discounts.
In addition, you can also submit feedback through Zepp > Profile > User Feedback Submission Log and also contact customer support by support@amazfit.com. After receiving your feedback, we will check it in time.

If you are searching for the version with another language,please download Chrome browser and use the Google Translation plugin to view this article.