GPS accuracy

GPS works by connecting your device to a number of overhead satellites and very precisely measuring the amount of time it takes for a signal to travel between your device and the satellites. Because we're dealing with extremely fast signals requiring precise detection, any slight inaccuracy in the signal's reception, or disturbance to the signal itself, can translate to a significant dislocation of your reported position. Consequently, environmental factors such as dense trees, steep hillsides, tall buildings, or even heavy cloud cover can impact or even interrupt the travel of the GPS signal between your device and the satellites. We will continuously make improvements on GPS accuracy.

Your GPS issue may be solved by the following:

1) Check if you have the newest app version as well as the newest firmware. If not, please update.

2) Before searching GPS, please connect the watch with your phone and sync A-GPS.

3) Try searching in an open space.

Please connect your watch with your app, and then pull down home page of the app to sync manually. If the issue continues, please close the app, turn off and on the Bluetooth, reboot your watch, restart the app and try syncing again. You can also erase the app cache data and sync manually the A-GPS data to have a try.

And we recommend you search GPS before you start an activity and wait until GPS has full signal. The longer you wait the more it will grab and the better your signal will be.

If the issue still persists, please submit a feedback from the watch and Amazfit App and send us the Amazfit ID.  Also please send us the screenshot of the activity including Details, Routes and Graphs to help us locate the issue.