Why can't my Amazfit Cor show caller ID but phone number on incoming calls?

1) Make sure you turn on incoming call alerts and toggle the switch button on to “show contact information”(Open Amazift APP ➡Profile➡Amazfit Cor➡Incoming Call➡Show contact information).

2) Check the setting and application management on your phone to make sure Amazfit APP is given permission and allowed to read your contacts.

3) If you installed other third-party management software on your mobile phone, please also make sure Amazfit APP is given permission and allowed to read your contacts.

If you have tried all the above steps but the issue persists, please write and submit a feedback ( APP >> Profile >> Feedback) through Amazfit APP and send us your user ID (APP >> Profile >> User ID) to help us troubleshoot your issue.